Travel Terms & Conditions

Company: FAVOR TRAVEL TOURS & TICKETS LLC

Governing Law: State of North Carolina, USA

WA Seller of Travel: UBI 605184611 001 0001

Effective Date: June, 2026

I. Description of Services

FAVOR TRAVEL TOURS & TICKETS LLC (“Favor Travel” or “FTT&T”) is an established tour operator and travel agency specializing in Biblical Lands tours, Christian group pilgrimages, cruises, M.I.C.E. services, and individual vacations. The following terms outline the agreement between Favor Travel and the traveler, as detailed in the Traveler’s Itinerary and Registration Form (“Tour Documents”).

Favor Travel also offers informational (travel guides) and devotional publications, including the book Israel: The Journey That Transforms You. By purchasing any publication, you agree to Section XII of these Terms.

Favor Travel also offers paid consultation services at three tiers: The Booking Check ($50), The Full Itinerary Design ($100), and Group & M.I.C.E. Strategy Consultation (from $500). By purchasing any consultation service, you agree to Section XIII of these Terms.

Favor Travel also offers M.I.C.E. event planning services (Meetings, Incentives, Conferences, and Exhibitions). By engaging any M.I.C.E. service, you agree to Section XIV of these Terms.

Groups

Group trips require a minimum of 20 participants (some groups from 15). If the group minimum is not met, you will be offered alternative dates or a full refund — including the administrative fee. The tour operator reserves the right to change the itinerary during the trip for safety, weather, road conditions, or other circumstances beyond our control.

Fitness to Travel

By registering, travelers confirm they are in good health and physically able to walk and participate in the tour. Many biblical sites are not accessible to individuals with physical or mobility limitations. Please advise Favor Travel of any limitations before booking.

Accommodations

Based on double occupancy in first-class or deluxe hotels. Single-room supplement: $400–$1,900 per tour. Favor Travel reserves the right to substitute similar-category hotels with prior notice.

Meals

Group tour buffet breakfasts and dinners are included from dinner on the day of arrival through breakfast on the day of departure. No refunds for unused meals. Lunches, beverages and in-flight meals are not included unless specified.

II. Payment Terms

Deposit Structure

The initial deposit of $500.00 per person consists of two components:

✓  If Favor Travel cancels the tour due to insufficient enrollment: full refund of the entire $500 deposit including the $200 administrative fee — or the option to transfer to another tour.

Payment Schedule

Unless otherwise specified in your Tour Documents or written confirmation from Favor Travel, the following payment schedule applies:

•       Deposit: $500 per person — due at registration
•       First installment: 50% of remaining balance — due 200 days before departure
•       Final payment: remaining 50% — due 60 days before departure

A $100 late payment fee applies if payment is not received by the scheduled due date. The schedule specified in your Tour Documents takes precedence over the default schedule above.

Payment Confirmation Statement (RCW 19.138.040)

At or prior to the time of any full or partial payment, Favor Travel will provide a written confirmation containing: the amount paid, date, and purpose of payment; an itemized statement of any balance due; Favor Travel’s Washington registration number (UBI 605184611 001 0001); the name of the vendor(s) contracted; and an advisory of applicable cancellation and change penalties.

Late Booking Fees

•       90–61 days prior to departure: +$100 per person
•       60–31 days prior: +$200 per person
•       30–1 days prior: +$300 per person

Changes & Deviations

All changes and deviations incur a $125 fee plus any additional costs. Change requests must be received at least 90 days prior to departure.

Financial Protection

Favor Travel maintains a surety bond as its approved form of financial security under Washington’s Seller of Travel Act (RCW 19.138), registered with the Washington State Department of Licensing (UBI 605184611 001 0001).

Chargeback Policy

By completing your booking, you acknowledge that all cancellation fees and non-refundable amounts constitute agreed-upon liquidated damages representing actual costs incurred by Favor Travel. Initiating an unwarranted credit card chargeback constitutes a breach of contract. Favor Travel reserves the right to contest chargebacks, seek recovery of disputed amounts plus legal fees, and cancel pending bookings.

III. Cancellation & Refund Policy

All cancellation requests must be submitted in writing (email or letter) to info@favortraveltours.com and take effect on the date received by Favor Travel. There are NO verbal cancellations and NO exceptions to cancellation fees except in writing from Favor Travel. See also the separate Cancellation & Refund Policy page for the complete policy.

Cancellation Penalty Schedule

Refund Timelines (Washington RCW 19.138.040)

IF TRANSPORTATION OR OTHER SERVICES ARE CANCELED BY THE SELLER OF TRAVEL, ALL SUMS PAID TO THE SELLER OF TRAVEL FOR SERVICES NOT PERFORMED IN ACCORDANCE WITH THE CONTRACT BETWEEN THE SELLER OF TRAVEL AND THE PURCHASER WILL BE REFUNDED WITHIN THIRTY DAYS OF RECEIVING THE FUNDS FROM THE VENDOR WITH WHOM THE SERVICES WERE ARRANGED, OR IF THE FUNDS WERE NOT SENT TO THE VENDOR, THE FUNDS WILL BE RETURNED WITHIN FOURTEEN DAYS AFTER CANCELLATION BY THE SELLER OF TRAVEL TO THE PURCHASER UNLESS THE PURCHASER REQUESTS THE SELLER OF TRAVEL TO APPLY THE MONEY TO ANOTHER TRAVEL PRODUCT AND/OR DATE.

For traveler-initiated cancellations: refunds of amounts due (after applicable penalties) are processed within 30 days of receiving refunded funds from vendors, or within 14 days if funds were not yet sent to vendors. Where a vendor issues only travel credit, that credit is the sole available remedy.

What Cannot Be Refunded — Under Any Circumstances

•       $200 administrative fee (except insufficient enrollment — see Section II)
•       Air ticket booking service fees ($35/$50)
•       Issued airline tickets — once ticketed, 100% non-refundable and non-amendable
•       Any third-party booking fees
•       No refund for no-shows on departure day
•       No refund for unused portions of the tour after departure
•       No refund for missed sightseeing due to itinerary changes
•       Hotel extensions and instant-confirmation products once confirmed
•       Digital guides, e-books, and PDFs once delivered
•       Printed book once opened or used in any way
•       No refunds for subjective dissatisfaction with any aspect of the tour
•       No refunds for consultation services

Refund Processing & Transaction Fees

All refunds, where applicable under these Terms, are processed via the original payment method where possible. The following fees apply and are the sole responsibility of the traveler:

• Refund by check: a processing fee of $30.00 per check will be deducted from the refund amount
• Wire transfer fees: any wire transfer or international transfer fees charged by either bank are the sole responsibility of the traveler and will be deducted from the refund amount
• Credit card transaction fees: any transaction fees, currency conversion fees, or chargeback processing fees charged by the card issuer or payment processor are the sole responsibility of the traveler
• Currency conversion losses: if payment was made in a currency other than US dollars, any exchange rate difference at time of refund is the sole responsibility of the traveler

Favor Travel is not responsible for any fees charged by the traveler’s bank, card issuer, or payment processor in connection with any payment or refund transaction.

Individual Tour Cancellation Terms

The cancellation penalty schedule set out in this Section applies as the default policy for all tours unless otherwise specified. If your specific tour, cruise, package, or booking has different cancellation terms, those terms will be clearly stated in your Tour Documents, booking confirmation, or written contract issued by Favor Travel at time of booking.

In the event of any conflict between the default cancellation schedule in these Terms and the terms stated in your individual Tour Documents or written confirmation, the terms in your Tour Documents and written confirmation take precedence.

IV. Airlines, Transportation, Guides, Passports & Gratuities

Airline Tickets (Included in Tour Price)

Economy class on IATA/ARC carriers. Airline tickets are issued 45 days prior to departure. Once issued, airline tickets are non-refundable and non-amendable. Full payment is required 45 days prior to departure.

Seat assignments can be requested but are not guaranteed. Most group seat assignments can only be finalized at the airport upon check-in.

⚠️  West Coast travelers: a New York overnight may be necessary for groups traveling from the West Coast, either on the outbound or return journey. This is noted in your tour documents where applicable.

Additional airline fees — baggage, food, excess baggage, and items of personal nature — are charged by the airline at check-in and are NOT included in the tour price.

Air Ticket — Not Included (Land-Only Option)

Favor Travel may assist with purchasing air tickets for land-only bookings. A non-refundable service fee applies:

•       Domestic US flights: $35 service fee per booking
•       International flights: $50 service fee per booking

★  Air ticket service fees are NON-REFUNDABLE under any conditions, at any dates, for any reason. Ticket bookings are processed through third parties. All cancellation and change policies are subject to the policies of the third-party ticketing platform and the airline.

Other Transportation

Favor Travel coordinates with various transport providers (motor coaches, transfers, local ground transport) for tour operations. While reasonable care is taken in selecting providers, Favor Travel is not responsible for the acts or omissions of third-party transport providers. All transport providers are expected to comply with applicable laws. Favor Travel’s liability for third-party transportation is limited to the extent permitted by law.

Tour Leaders, Escorts & Guides

Tour Hosts and Leaders are appointed to facilitate tours but are not employees of Favor Travel. Guides and Escorts are independent third-party service providers. Favor Travel does not supervise or control them directly and is not liable for their acts or omissions.

Travelers are responsible for any loss or damage to portable listening devices (audio guide receivers, whisper systems) provided during the tour. The cost of replacement will be charged to the responsible traveler.

★  Favor Travel is not responsible for lost, forgotten, or damaged personal items during trips. We do not provide a service to retrieve lost items. Please keep all valuables with you at all times.

Sightseeing

Modern motor coaches with English-speaking (or other language) guides and entrance fees are arranged for included sightseeing. Portable listening devices are provided where available. Travelers are responsible for any loss or damage to devices provided.

Passports & Visas

Valid passports are required for all travelers. For almost all international destinations, passports must be valid for at least 6 months after the return date. Non-US citizens must consult the relevant Consulate for visa requirements applicable to their nationality.

Favor Travel does not provide legal advice on travel documents and is not responsible for any errors or omissions related to passport or visa requirements. If you do not have a passport, contact your local passport office well in advance of your travel dates.

Tips, Gratuities & Taxes

Unless specifically stated as included in your Tour Documents, the following are NOT included in the tour price:

•       Tips to guides and drivers
•       Gratuities to porters, restaurant servers, and hotel housekeeping
•       Fuel surcharges
•       Foreign departure taxes
•       Visa fees for US passport holders

V. Traveler Commitments

•       Fitness to Travel: travelers affirm good health and arrange any special assistance independently
•       Compliance with Laws: travelers agree to comply with all applicable laws of visited countries
•       Property Damage: travelers are personally responsible for any damage they cause to hotel property, transport, or equipment
•       Group Tour Punctuality. By joining a group tour, travelers agree to adhere to the daily schedule as communicated by the tour guide, host, or leader. Punctuality is required at all departure points throughout the tour.If a traveler is more than 15 minutes late to a scheduled departure without prior notice to the guide or tour leader, the guide, tour host, or tour leader has the right to depart with the group without the late traveler. In such cases, Favor Travel bears no responsibility for any costs, missed sightseeing, or arrangements required to reunite the traveler with the group. All such costs are the sole responsibility of the traveler.
•       Travel Documents: valid passport with at least 6 months validity beyond the return date is required
•       Photo/Video Consent: travelers grant Favor Travel the right to use trip photos and videos for marketing and promotional purposes
•       Photography & Recording of Guides and Tour Staff. Travelers may not photograph, video record, or audio record the tour guide, tour host, tour leader, or any Favor Travel staff member without their explicit prior consent. If a guide or staff member declines to be recorded, that decision must be respected immediately and without objection. Violation of this policy may result in removal from the tour without refund.

VI. Liability Limitations

Favor Travel acts as an agent for travelers in arranging accommodations, transportation, sightseeing, and other services. Favor Travel is not liable for any damages, injury, loss, delay, or irregularities caused by third-party service providers (airlines, hotels, ground operators, guides, cruise lines) or force majeure events beyond Favor Travel’s control. Travelers release Favor Travel from all such claims to the fullest extent permitted by applicable law.

VII. Travel Insurance

⚠️  Because the $200 administrative fee and all vendor penalties apply even in force majeure and emergency situations, travel insurance is the only real financial protection for your investment.

Favor Travel strongly recommends purchasing a Travel Protection Plan that includes: Trip Cancellation/Interruption, Emergency Medical Care, Medical Evacuation, and Baggage Loss. Purchase your policy within 14–21 days of your initial deposit to qualify for pre-existing condition coverage and the broadest available protection.

Travelers over 70 should specifically request senior traveler policies with higher medical coverage limits.

Favor Travel is not a licensed insurance producer and does not sell, underwrite, or administer insurance policies. Any insurance purchase is a direct transaction between the traveler and the insurance provider, subject to that provider’s terms. Review all policy terms, coverage limits, and exclusions before purchasing. Upon request, Favor Travel may assist travelers in connecting with a trusted insurance provider and facilitate the booking process as a courtesy. This assistance does not constitute the provision of insurance services, does not create any agency relationship between Favor Travel and the insurance provider, and Favor Travel assumes no responsibility for the terms, coverage, claims handling, or any outcome of the insurance policy purchased. The traveler remains solely responsible for selecting appropriate coverage for their needs.

VIII. Dispute Resolution

Any disputes arising from these Terms or from any tour or service provided by Favor Travel are subject to binding individual arbitration through the American Arbitration Association, Charlotte Regional Office, North Carolina. Class actions, collective actions, and representative proceedings are expressly prohibited. Each party may bring claims only in their individual capacity.

IX. Governing Law

These Terms and Conditions are governed by the laws of the State of North Carolina, without regard to conflict of law provisions. The exclusive jurisdiction and venue for any disputes shall be the courts of Charlotte, North Carolina. Favor Travel is registered as a Seller of Travel in Washington State (UBI 605184611 001 0001).

X. Consumer Assistance

Washington State consumers: Favor Travel is registered as a Seller of Travel with the Washington State Department of Licensing (UBI 605184611 001 0001). Inquiries or complaints may be directed to the WA Department of Licensing, Sellers of Travel Program.

North Carolina consumers: North Carolina Attorney General’s Consumer Protection Division, 1-877-5-NO-SCAM (1-877-566-7226), ncdoj.gov.

XI. Amendments

Favor Travel reserves the right to update these Terms and Conditions at any time. Amendments take effect 10 days after posting on the website. Continued use of Favor Travel services after posting constitutes acceptance of amended terms. The most current version supersedes all prior versions.

XII. Publications: Books, Digital Guides & Informational Products

A. Nature of Publications

All publications are provided for GENERAL INFORMATIONAL, INSPIRATIONAL, AND DEVOTIONAL PURPOSES ONLY. They do not constitute professional travel, legal, medical, or financial advice.

B. Digital Guides — Non-Refundable

★  Digital guides, e-books, and PDFs are NON-REFUNDABLE once delivered or made available for download, regardless of whether the file has been opened or accessed.

•       Personal use only — not for reproduction, sharing, or commercial use

C. The Printed Book — Return Policy

The book is NON-REFUNDABLE and NON-RETURNABLE once any notes, highlights, markings, or annotations have been made, or once the book has been opened or used in any way.

✓  Unopened books in original condition may be returned within 14 days of delivery. Submit return request to info@favortraveltours.com. A $5.00 return shipping fee applies.

D. Copyright

© Nadin Denesenko / FAVOR TRAVEL TOURS & TICKETS LLC. All rights reserved. No portion of any publication may be reproduced, shared, distributed, or used commercially without prior written permission. Violations may result in civil and criminal liability including statutory damages up to $150,000 per willful infringement.

XIII. Consultation Services

Favor Travel offers three tiers of paid consultation services:

•       The Booking Check ($50) — expert review of a traveler-built itinerary with written feedback within 48 hours
•       The Full Itinerary Design ($100) — complete day-by-day route design for complex multi-destination trips, delivered within 5 business days
•       Group & M.I.C.E. Strategy Consultation (from $500) — strategic planning session for groups of 15+ people, including a written action plan

★  All consultation fees are NON-REFUNDABLE once the service has been initiated — meaning once Favor Travel has begun reviewing your materials, conducting your session, or building your itinerary.

Revision Policy

The Full Itinerary Design includes ONE revision round. The revision must be requested within 7 days of delivery and must be based on factual corrections or changes to your originally stated requirements — not subjective preference changes made after delivery. A second revision, if requested, is available at $40.

No Refunds For:

•       Subjective dissatisfaction with the route, style, or recommendations
•       Change of travel plans after delivery
•       Failure to use the delivered itinerary
•       Disagreement with the assessment provided in The Booking Check

The Booking Check provides expert analysis based solely on the information submitted by the traveler. Favor Travel is not liable for outcomes resulting from the traveler’s decision to follow or disregard the recommendations provided.

Group & M.I.C.E. Strategy Consultation

Subject to a free 20-minute intake call to confirm scope and exact pricing before any charge is applied. The written action plan delivered after the strategy session is the property of the client and may be used with any operator. Engaging this consultation does not create any obligation to book travel services with Favor Travel.

XIV. M.I.C.E. Services — Meetings, Incentives, Conferences & Exhibitions

These terms apply to all M.I.C.E. event planning services provided by Favor Travel, including corporate meetings, incentive travel, conferences, exhibitions, destination weddings, and group event coordination. M.I.C.E. services are governed by these Terms in addition to any specific event contract or written confirmation.

A. Administrative Deposit

★  A NON-REFUNDABLE administrative fee of $500 USD is required at booking to confirm any M.I.C.E. engagement. This fee is non-refundable under all circumstances — including cancellation by the client, force majeure, natural disaster, war, pandemic, visa denial, or any other reason.

B. Payment Schedule

Unless otherwise specified in your event contract, the following schedule applies:

•       Step 1 — $500 non-refundable administrative fee: due at booking confirmation
•       Step 2 — Pre-rooming list (initial estimate): due within 10 days of booking
•       Step 3 — Hotel/venue deposit: 50% of estimated total event cost — due within 10 days of booking
•       Step 4 — Final rooming list with passport data and countries of citizenship: due 90 days before the event
•       Step 5 — Final invoice settlement: due 90 days before the event

⚠️  Payment dates and percentages may vary based on the supplier’s requirements. The schedule in your event contract takes precedence.

C. Currency & Exchange Rates

All prices are quoted in US dollars, Euros, or the currency of the destination country. Taxes will be added to the final invoice. If the rate is quoted in non-US currency, the exchange rate in effect on the day of payment applies. Each installment uses the rate applicable on its own payment date.

D. Cancellation Policy

M.I.C.E. cancellation policies are determined primarily by the venue, hotel, or other suppliers contracted for your event and are communicated in writing at time of booking. In addition:

★  The $500 administrative fee is NON-REFUNDABLE regardless of when or why cancellation occurs.

•       Supplier-imposed cancellation penalties are passed through to the client in full
•       Favor Travel’s planning fees are non-refundable once work has commenced
•       No refund for unused event components after the event has begun

E. Visa Risk Management & Attrition Protection

Favor Travel recommends contracting with venues that include attrition protection for participants who do not receive visas.

•       Do NOT submit the final rooming list for participants whose visa applications are still pending
•       A formal visa denial document (official refusal letter) is required to invoke any visa-related attrition or cancellation clause
•       The client is responsible for passport validity of all participants and for independently confirming each participant’s eligibility to travel

💡  We negotiate visa-refusal attrition clauses on your behalf when selecting venues. Enforceability depends on the individual hotel’s contract and the destination country’s laws. Always request this clause in writing before signing any venue contract.

F. Rooming List & Participant Data

•       Pre-rooming list: due within 10 days of booking
•       Final rooming list with full passport data and countries of citizenship: due 90 days before the event
•       The client is solely responsible for the accuracy of all passport data submitted
•       Visa voucher requests: copies of passports must be provided at least 3 business days before the required voucher date
•       Last-minute room additions are not guaranteed at group rates — subject to rack rates
•       Changes to the rooming list after final submission are subject to rack rates

G. On-Site Event Manager

On-site event management is NOT included in the standard M.I.C.E. planning fee. It is available upon request and quoted separately based on event location, duration, and complexity. On-site management is confirmed in a separate written agreement.

H. Conference Room, AV & Transport

•       Conference room name, equipment list, and seating arrangement: due no later than 14 days before the event
•       Transfer arrangements require full flight details and passenger information 14 days before arrival
•       Individual card payments (Visa/Mastercard): accepted up to 14 days before arrival, with a 2%–15% transaction fee

I. Force Majeure — M.I.C.E.

★  The $500 administrative fee is non-refundable in all force majeure scenarios without exception. Refunds from venues and suppliers are not guaranteed and depend entirely on the individual supplier’s policies.

J. Confidentiality

All M.I.C.E. client information — including event details, participant lists, budgets, and organizational information — is treated as confidential and will not be shared with third parties except as necessary to execute the contracted services.

K. Booking Confirmation

A M.I.C.E. booking is confirmed only when the $500 administrative fee has been received AND Favor Travel has issued a written booking confirmation or signed contract. Email exchanges or WhatsApp messages prior to payment and written confirmation do not constitute a binding booking.

 Acceptance of Terms

By signing below (or checking the acceptance box on our website), I certify that I have read and agree to these Terms and Conditions in their entirety, including all non-refundable fees, cancellation penalties, and the terms governing publications, consultation services, and M.I.C.E. services.

Traveler Signature: _______________________________     Date: ______________

Printed Name: ___________________________________ 

Questions? Email: info@favortraveltours.com  ·  WhatsApp: +1 (206) 452-0111

Mon–Fri 10:00 AM – 6:00 PM PST  ·  16515 Old Statesville Rd, Huntersville, NC 28078